Privacy Policy

1. Information We Collect

Medix Design collects the following information when you use our services:

• Phone Number: Collected when you submit a consultation request or contact form for communication and appointment reminders
• Name: Collected to personalize our communications
• Email Address: Used for service-related communications and updates
• Project Details: Information about your design project requirements

2. SMS Text Messaging

By providing your phone number and checking the consent box, you agree to receive recurring automated marketing and transactional text messages from Medix Design at the number provided.

Important: Consent is NOT a condition of purchase. Message and data rates may apply.

Opt-Out Instructions:

You can opt-out at any time by:

• Replying STOP to any text message
• Replying UNSUBSCRIBE to any text message
• Replying CANCEL to any text message
• Emailing us at hi@medix.design

For help, reply HELP to any text message.

Message frequency varies based on the stage of your project. Typically, you may receive 1-4 messages per month.

3. How We Use Your Information

• To provide and improve our web design and development services
• To communicate with you about your project and appointments
• To send appointment reminders and project updates via SMS
• To respond to your inquiries and support requests
• To comply with legal obligations

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Phone numbers and contact information are retained for the duration of our business relationship and for a period thereafter as required by applicable laws.

5. Carrier Liability

We are not liable for delayed or undelivered messages due to carrier issues, network problems, or device compatibility issues. This program is not sponsored by or affiliated with any mobile carrier.

6. Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Opt-out of SMS communications at any time

7. Contact Us

If you have questions about this Privacy Policy, please contact us: